May 16, 2019
Welcome to the latest episode of Customer Driven with Chad
McDaniel! Our episode this week features Vicki Brackett, Employee
Engagement Expert and author of the new book, The Leadership
Toolbox. Vicki has had a long successful career helping call
centers and other organizations emotionally engage their employees
through improved Employee Experience practices. Vicki also talks
about her recent interview with Forbes magazine, and suggestions on
how to start implementing changes within your organization.
In this episode, Chad and Vicki discuss:
Resources:
https://vickibrackett.com/
The
Leadership Toolbox: 14 Strategies that Build a Chain Reaction of
Success
Vicki’s Forbes Article
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