Jun 13, 2019
Welcome to the latest episode of Customer Driven. In this
episode, Chad is talking with Justine Santa Cruz, SVP of Enterprise
& Retail at Satisfi Labs, an AI-powered Knowledge
Management Platform. Justine brings a wealth of knowledge on the
future of AI in Customer Experience and the overall evolution of
customer communication channels. Chad and Justine also discuss
the 5 most important questions to ask before buying or building any
new technology for your brand.
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